Job Description
Hollywoodbets has an interesting probability handy for a Betting Clerk to be based totally at Newton Park Branch, Port Elizabeth in Eastern Cape. The function will be accountable for managing the operations of the department in phrases of taking patron bets, growing stakes, managing cash, doing pay-outs, consumer offerings and compliance.
Advantageous:
1-2 years in Gaming Industry.
Responsibilities:
Branch Growth
Ensure making a bet boards are up to date timeously.
Updating of memos, card changes, effects and scratching’s which show up in the course of the day.
Be educated on all having a bet rules, odds and pay-outs.
Team participants should be educated on affirmation limits and constantly name the BSC and Events Office earlier than laying a wager over the limit.
Team participants are to inform the Team Leaders/ Betting Manager when they are laying giant bets that do now not require confirmation.
Sales Administration
Manage money inside the department in accordance to described processes/procedures and reduce risks, theft/fraud.
Team individuals are to be alert to rising tries to defraud the company.
Cash Management
Team contributors are to make certain they have the correct glide quantities at the establishing of their shift to make certain that balancing happens at quit of day.
Interim exams should be achieved inside the route of the day with the crew chief on duty.
Ensure that all money shortages are dealt with immediately, shortages much less than R250.00, have to be paid returned into the Hollywood taking on the equal day by using the group member.
Ensure that all shortages and overs are declared to the group chief on obligation and effectively recorded on the recon.
Branch Appearance
Ensure that the department is usually neat and tidy in accordance to Hollywood standards.
Ensure that your workstations are properly maintained and in right working condition.
Comply with all methods to forestall losses to the company, advising your department /senior team.
leaders rapidly of any problems/malfunction with the terminals /equipment/resources (e.g. TV show of results, Off-line).
Customer Service
Ensure to supply desirable purchaser provider by way of being friendly, helpful, well mannered and courteous at all times.
Pro-actively tackle consumer complaints and make certain that clients are given fantastic feedback.
Build sturdy relationships with everyday customers.
Create a purchaser centric lifestyle inside the department and force the philosophy of “service with smile” at all times.
Compliance
Compliance and adherence to company’s interior manipulate policies.
Compliance to the code of ethics and strengthen fraudulent activities.
Team member to make certain they are dressed in their right Hollywood uniform when on duty.
Credit bets are now not allowed to be taken via any crew member.
Team contributors on responsibility are now not allowed to take bets sporting Hollywood uniform.
Team participants are allowed to take bets as clients when they are off obligation and now not in their Hollywood uniform.
Team individuals are no longer allowed to be in the back of the terminal counters when off duty.
Team participants on responsibility are no longer allowed to make use of the Limited pay-out machine.
Values
Actively promote the Hollywood values.
Live the values and lead as an instance to different group members.
Skills and Competencies:
Demonstrates a correct appreciation of having a bet procedures.
Understand the distinctive having a bet types.
Manage profits and pay-outs via following the corporation policies, practices and procedures.
Show situation for all factors of the job.
Maintain duty over tasks and have the capacity to pick out irregularities.
Please observe that solely group participants who meet the stipulated minimal necessities will be considered.
Please be suggested that have to you no longer be contacted inside 30 days, kindly think about your application unsuccessful.