Job Description
Hollywood Sportsbook Gauteng (Pty) Ltd have interesting possibilities handy for Betting Clerks (X8) to be based totally at our Alberton Branch inside the Gauteng Region. The positions will be accountable for managing the operations of the department in phrases of taking purchaser bets, growing stakes, managing cash, doing pay-outs, purchaser offerings and compliance.
Advantageous:
1-2 years in Gaming Industry.
Responsibilities:
Branch Growth
Ensure making a bet boards are up to date timeously.
Updating of memos, card changes, outcomes and scratching’s which show up during the day.
Be educated on all making a bet rules, odds and pay-outs.
Team participants should be educated on affirmation limits and continually name the BSC and Events Office earlier than laying a wager over the limit.
Team participants are to inform the Team Leaders/ Betting Manager when they are laying giant bets that do no longer require confirmation.
Sales Administration:
Manage money inside the department in accordance to described processes/procedures and limit risks,
theft/fraud.
Team contributors are to be alert to rising tries to defraud the company.
Cash Management:
Team individuals are to make certain they have the correct glide quantities at the commencing of their shift to
make sure that balancing takes place at stop of day.
Interim exams should be executed inside the route of the day with the crew chief on duty.
Ensure that all money shortages are dealt with immediately, shortages much less than R250.00, ought to be paid lower back into the Hollywood taking on the equal day through the group member.
Ensure that all shortages and overs are declared to the group chief on responsibility and efficiently recorded on the recon.
Branch Appearance:
Ensure that the department is constantly neat and tidy in accordance to Hollywood standards.
Ensure that your laptop is properly maintained and in appropriate working condition.
Comply with all tactics to forestall losses to the company, advising your department /senior team.
leaders immediately of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
Customer Service:
Ensure to supply true client provider with the aid of being friendly, helpful, well mannered and courteous at all times.
Pro-actively tackle client complaints and make certain that clients are given advantageous feedback.
Build sturdy relationships with everyday customers.
Create a consumer centric subculture inside the department and force the philosophy of “service with smile” at all times.
Compliance:
Compliance and adherence to company’s inside manage policies.
Compliance to the code of ethics and improve fraudulent activities.
Team member to make sure they are dressed in their right Hollywood uniform when on duty.
Credit bets are now not allowed to be taken by way of any group member.
Team participants on responsibility are now not allowed to take bets sporting Hollywood uniform.
Team individuals are allowed to take bets as clients when they are off obligation and no longer in their Hollywood uniform.
Team contributors are now not allowed to be at the back of the terminal counters when off duty.
Team participants on obligation are no longer allowed to make use of the Limited pay-out machine.
Values:
Actively promote the Hollywood values.
Live the values and lead as an instance to different crew members.
Skills and Competencies:
Demonstrates a precise grasp of having a bet procedures.
Understand the unique making a bet types.
Manage profits and pay-outs through following the organization policies, practices and procedures.
Show situation for all elements of the job.
Maintain duty over duties and have the capacity to perceive irregularities.
Please notice that solely crew contributors who meet the stipulated minimal necessities will be considered.
Please be recommended that need to you no longer be contacted inside 30 days, kindly reflect onconsideration on your software to be unsuccessful.