SALARY : R176 310 – R207 681 per annum (Level 05), (plus benefits)
CENTER : Chris Hani Baragwanath Campus
CLOSING DATE : 29 July 2022, 12H00
REQUIREMENTS : Senior Certificate /Grade 12 or equivalent qualification. Two years’ experience in
Reception or Call Center or equivalent work experience. Telephone etiquette. Good Customer Service. Good communication skills. Good Interpersonal Relations. Computer Certificate and ability to apply computer skills. Typing skills. Problem solving. Ability to work in a team and under pressure. Comply with Batho Pele Principles.
DUTIES: The successful candidate will be responsible for the following tasks: Attending to
incoming and outgoing telephone calls. Transfer calls to relevant extensions. Provide
clients with relevant information. Receive messages and convey them appropriately to
divisions and persons. Receive guests on behalf of the Campus and direct them to the
relevant people or destination. Maintain and update telephone directory and distribute
thereof. Identify and report faulty Private Automatic Branch Exchange (PABX) systems
and intercom system to the supervisor. Administration of all reported faults. Effective
working relationship with all stake holders (Managers, Staff, Students and Community).
Perform other tasks that may be delegated to by the Supervisor. Escalate any problems
to line management.
INQUIRIES : Ms. A Miller Tel No: (011) 983 3158
APPLICATIONS: Applications should be submitted at the Chris Hani Baragwanath Campus (inside the
Chris Baragwanath Academic Hospital premises), Human Resource Department, Chris
Hani Road, Diepkloof, Soweto or posted to Human Resource Department, Private Bag
X05, Bertsham, 2013. Hand delivery must be submitted at Chris Hani Baragwanath
Campus (known as Nursing College at the main entrance) from Monday to Thursday at
7:30 am to 15:50 and on Friday from 7:30 to 12:50.