Advert reference: click_006771
AdVert status: Online
Application: Next 1st of 2022
Job Summary
Industry: Wholesale and Retail Trade
Job Category: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg Metropolitan
Contract: Permanent
EE position: Yes
Brand: Clicks Group
Introduction
Provide customer service through customer service, point-of-sale (POS) operations, and customer experience with merchandising.
Job description
Objectives of the work:
Carry out all operational activities at the point of sale in an appropriate and efficient manner.
There is a high level of accuracy in the payment and collection of goods purchased, including on the clubcard.
To ensure secure cash management.
To proactively promote Clicks clubcard and sign up new clubcard members to achieve clubcard participation goals.
Informing customers of promotions will positively impact sales and ensure that customers “feel good and order less”.
Providing top-notch customer service by acting as a brand ambassador, they are visible and offer a friendly and professional service.
Carry out all commercial cleaning work properly and in accordance with store and visual standards.
Maintain the team’s vision of being the customer’s first-choice health and beauty store while living and fostering the company’s values.
Up-to-date knowledge of products, range, promotions and events to provide accurate information to customers.
Knowledge:
Basic Math Calculations Understanding Retail / FMCG Background and Merchandising and Promotional Characteristics Understanding Stock Management Procedures Understanding Customer Care Excellence.
Skills:
Organizational and planning skills
Problems skills
Strong customer orientation
Good communication skills
Computer Literacy Counting Skills
Skills:
Essential:
Relationship and networking
Following instructions and procedures
Deliver results and meet customer expectations
Desirable:
Working with people
Persuasion and Influence
Planning and Organization
Coping with pressure and setbacks
Approximately minimum
Experience:
Desirable: In a role / customer experience in dealing with retail / FMCG store operations
Education:
Essential: Level 12
Desirable: 50% Mathematics and 50% English in 12th grade
Please send your CV to:
CLK1611MGR@clicks.co.za